Client engagement specialist / data capturer / salesperson / client service coordinator / virtual assistant

I am a versatile and hardworking professional with experience in client engagement, data capturing, customer service, administration, sales and compliance. I currently work as a Data Capturer and Client Engagement Specialist at Assupol (Sanlam), where I manage client information, maintain accurate records, assist clients with enquiries and support efficient service delivery. Previously, I worked as a Customer Service Representative at Unateus and as a Sales Consultant at Discovery Health. I hold a Diploma in Consumer Science from Walter Sisulu University and have completed professional training in PoPIA, FICA, Data Governance, Data Protection, Data Classification, Data Loss Prevention, complaints handling and client-centric service. I am organised, reliable, detail-oriented, adaptable and comfortable working independently or as part of a team. I enjoy learning new skills, working with people, solving problems and using digital tools to improve efficiency. In my spare time, I enjoy learning about new technology, developing my professional skills and working on creative projects.

Client engagement specialist with extensive experience in data capturing, sales, admin and customer support and virtual assistant.

I need a clear description of the task, the required outcome, relevant documents or information, the preferred format, deadline and any specific instructions or requirements. I will confirm the details with the client before starting.

1. Discuss the client’s requirements and confirm the scope of work. 2. Review all information and documents provided. 3. Complete the task accurately according to the agreed requirements. 4. Check the work carefully for errors and completeness. 5. Submit the completed work to the client for review. 6. Make reasonable revisions based on the client’s feedback and finalise the service.