AI Automation & Chatbots for Small Business / WhatsApp Automation for Shopify & Ecommerce / Ecommerce Email Automation (Klaviyo / Mailchimp / FunnelKit)

I build AI-powered automation systems and chatbots that save small businesses time and money. Not generic template bots — custom solutions built around how your business actually works. What I build:

• AI customer support chatbots — trained on your products, policies, and FAQs so customers get instant, accurate answers 24/7
• Lead qualification bots — capture and score leads from your website, WhatsApp, or social media automatically
• Internal workflow automation — connect your tools (Google Sheets, CRM, email, WhatsApp) so data flows automatically instead of manual copy-paste
• AI-powered email and WhatsApp responders — draft personalised replies to customer enquiries
• Document and data processing — extract info from invoices, forms, or spreadsheets using AI
• Custom integrations — connect AI capabilities to your Shopify store, WordPress site, or business tools I use modern AI (Claude, GPT) with practical business logic. Every bot I build has clear fallback to a human when needed — your customers never get stuck in a loop. Built for South African businesses: I understand local payment systems, WhatsApp-first communication, and the practical constraints of running a small business here. No enterprise pricing, no 6-month timelines.

Full-stack web developer specialising in building custom business tools, e-commerce solutions, and AI-powered automations. I work with Node.js, Next.js, Express, WordPress/WooCommerce, and the Shopify ecosystem to deliver production-ready applications — from custom dashboards and API integrations to email marketing systems and Telegram bots with AI capabilities. What I deliver: - Custom web applications and business tools (Node.js, Next.js, Express) - E-commerce development and optimisation (WooCommerce, Shopify) - Email marketing automation — HTML templates, drip sequences, and CRM integration - AI chatbot and assistant development using Claude and modern LLMs - WordPress plugin development and custom integrations - Server setup and management (Linux, nginx, PM2, SSL, DNS) - Lead generation websites and landing pages I focus on practical solutions that actually work in production — not overengineered prototypes. Based in South Africa, available for remote work nationwide.

A clear description of the problem you want to solve or the process you want to automate

• Access to the platforms you want to integrate (website, WhatsApp, email, CRM, etc.)
• Sample customer questions or workflows you want the bot to handle
• Your branding guidelines (tone of voice, do's and don'ts for customer communication)

1. Discovery session — I learn your business, pain points, and what you want automated 2. I propose a solution with a clear scope, timeline, and fixed price 3. Build a prototype and test it with real scenarios from your business 4. You review, we refine the responses and behaviour 5. Integration with your existing tools and platforms 6. Go live with monitoring — I watch performance for the first 2 weeks 7. Handover with training so your team knows how to manage and update it